Welcome to House of Tiya! This Shipping Policy explains how we process, handle, and deliver orders placed through our website https://tiya.consultwithsourav.in/

House of Tiya is owned and operated by Tiya Hub (“we,” “our,” or “us”).

Processing and Shipping Time

All orders are processed within 1–3 business days after payment confirmation.
Once your order has been processed, it will be shipped and typically delivered within 7–10 business days.

Please note that delivery times may vary depending on your location, order volume, or unforeseen delays with our shipping partners.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.
We occasionally offer free shipping promotions—please refer to our website or social media for current offers.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking information to monitor the delivery status of your package.

Delays and Exceptions

While we strive to ensure timely delivery, delays may occur due to:

  • Public holidays

  • Unforeseen weather conditions

  • Carrier-related issues

  • Incorrect or incomplete shipping information provided by the customer

We are not responsible for shipping delays caused by third-party carriers or factors beyond our control.

Shipping Address

Please ensure that your shipping address is accurate and complete before placing your order.
We are not responsible for packages delivered to incorrect addresses provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us immediately at [email protected] with your order details.
We will work with the shipping carrier to resolve the issue as quickly as possible.

International Shipping

At this time, we [do/do not] offer international shipping.
(You can adjust this section depending on your actual shipping coverage.)

Contact Us

 

For any questions about shipping or your order status, please contact our customer support team at:
[email protected]
https://tiya.consultwithsourav.in/